Help Center

How can we help?

Guides, tutorials, and answers to get you up and running with LEDGA.

Getting Started

Follow these four steps to go from sign-up to your first invoice in under 10 minutes.

1

Create your account

Sign up for a free 15-day trial. No credit card required — you get full Professional access from day one.

2

Set up your business

Add your business name, logo, VAT number, and bank details. This information appears on your invoices automatically.

3

Send your first invoice

Create a professional invoice in under 60 seconds. Add line items, apply VAT, and send directly from LEDGA.

4

Connect your bank

Import bank statements (CSV or OFX) to reconcile transactions. Categorise income and expenses in a few clicks.

Feature Guides

Deep-dive into each feature to unlock the full power of LEDGA.

Invoicing

Create, send, and track invoices. Set up recurring billing, add payment terms, and customise your template.

Expense tracking

Log expenses manually or scan receipts with AI. Categorise costs and attach supporting documents.

VAT & SARS compliance

Auto-calculate VAT on invoices and expenses. Generate a ready-to-submit VAT201 return for SARS eFiling.

Reports & dashboards

View income, expenses, profit, and cash flow at a glance. Export reports to PDF or CSV for your accountant.

Bank reconciliation

Import bank statements and match transactions to invoices and expenses. Spot discrepancies instantly.

Team management

Invite team members with role-based access. Control who can view, edit, or approve financial data.

Multi-currency

Invoice in USD, EUR, GBP, and more. LEDGA handles exchange rates and converts everything back to ZAR.

Security & data

Your data is encrypted at rest and in transit. POPIA-compliant, with daily backups and 99.9% uptime SLA.

Frequently Asked Questions

Quick answers to the most common questions.

How do I create my first invoice?
Go to Invoices in your dashboard sidebar, click "New Invoice", add your client and line items, then hit "Send". LEDGA auto-calculates VAT and formats the invoice professionally.
How do I submit my VAT201 to SARS?
Navigate to VAT Returns in the sidebar. LEDGA pulls your invoice and expense data for the selected period, calculates input and output VAT, and generates the VAT201 form. Download or submit directly via SARS eFiling.
Can I import bank statements?
Yes. Go to Bank Reconciliation, click "Import Statement", and upload a CSV or OFX file from your bank. LEDGA will auto-match transactions to existing invoices and expenses.
What happens when my trial ends?
After 15 days, you choose a plan (Solo, Growth, or Professional). Your data is preserved. If you don't select a plan, your account is placed in read-only mode until you subscribe.
Can I switch plans after subscribing?
Yes. Upgrade or downgrade at any time from Settings > Billing. Changes take effect immediately and we prorate the difference.
How do I add team members?
Go to Settings > Team, click "Invite member", enter their email and assign a role (Admin, Accountant, or Viewer). They will receive an invite link via email.
Is my data safe?
Absolutely. LEDGA uses 256-bit AES encryption, runs on Vercel and Supabase infrastructure, performs daily backups, and is fully POPIA-compliant. See our Security page for details.
Do you support multi-currency invoicing?
Multi-currency is available on the Professional plan. You can invoice in USD, EUR, GBP, and other currencies. LEDGA converts everything back to ZAR for your books.
How do recurring invoices work?
Recurring invoices (Professional plan) let you set a schedule — weekly, monthly, or custom — and LEDGA automatically generates and sends invoices to your client. Perfect for retainers and subscriptions.
How do I contact support?
Solo users can email support@ledga.co.za. Growth users also get live chat during business hours. Professional users have priority WhatsApp + email with a 2-hour response time.

Still need help?

Our support team is here for you during business hours (Mon-Fri, 08:00-17:00 SAST).

Email

support@ledga.co.za

Live Chat

Growth + Professional plans

WhatsApp

Professional plan, under 2 hrs

Ready to get started?

Start your 15-day free trial with full Professional access. No credit card required.

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